POSTAGE

We actively try to recycle as much packaging as possible to avoid adding excess wastage to the environment.

Postage charges.

FLAT RATE STANDARD POSTAGE $6-50

ALL ORDER OVER $100-00 FREE FREIGHT.

SIGNED RECEIPTED DELIVERY $14-95.

Express Postage and International Postage charged at Australia Post Rates.

PLEASE REMEMBER WE WILL NOT be held responsible for packages that go missing or are damaged after they have left our shop/office if they are not registered / insured. This includes damage in transit by Australia Post or our Nominated Courier.

We are able to put in a claim for lost parcels but unless they are registered / insured then you will only be reimbursed to a maximum of $50.00 from Australia Post and this process can take some months to be completed through Australia Post.

INTERNATIONAL ORDERS

If you live outside of Australia , postage costs will be charged at standard international airmail rates as set out by Australia Post.

- Please request a quote to be emailed to you before your order is finalized by us.

These charges are not included in the total of your order and will be added manually before processing.

PICK UP

Local customers ( TAMBORINE, QUEENSLAND, AUSTRALIA ) are welcome to collect their orders to save on postage.

- An appointment must be made with us first please!

DELIVERY TIMES

Australia Post or our Nominated Courier is used for all Australian deliveries. Orders are processed and dispatched in the order they are received, and generally sent within 2 -3 business days of receipt. If an extended period is required before dispatching your order you will be notified by email.

Your order will be processed within 1-2 working days of it being received if paying by Pay Pal or Direct Bank Deposit.

If paying by Cheque, your order will be posted to you after your Cheque has been cleared to our bank account- generally 5 working days.

If paying by Direct Bank Deposit your order will be sent out as soon as your funds have cleared in our account - usually the next working day.

Please allow an extra 2 days for processing during Sale Periods.

MINIMUM ORDER CHARGE

There is a $10.00 minimum order requirement.